Tuesday, May 23, 2017

A Journey into the BPO World

Looking back to about a decade and one


 I just finished  a year in college that time when circumstances needed me to find a job and being a newbie ( certified PROMDI here) in the city was really a struggle, until I was introduced into the BPO industries through a career workshop, and that how my dream of working in this field has begun to grow. However, being not able to finish at least two years in college plus my English conversation skills isn't at it's best or at least meet the business standards ( even until now though ^_^ ), I was not able to land a spot in this world.

Fast forward 2017.........

It has been a month or so since of being unemployed, which was the longest since I started working for around a decade ago. I wasn't used to staying at home anymore doing domestic works. I miss going to the office, meeting and interacting new people. With that in mind, I decided to give it a try again into the BPO world, luckily I saw a  hiring online ( well actually I've been eyeing for this one for a time already ) from a certain company for a chat support representative.

From home girl for a month to working girl ( again ) real quick 

A day after  I sent my resume I got a text from the company's recruitment representative, that I am scheduled for an exam the following day. Things really happened so fast, and to be honest I wasn't prepared for the exam, it was just so sudden. But still, I dare to come on the exam date and with another strike of luck, I made it from the initial exam to final screening, followed next was the contract signing.

Student mode again

Everything is literally new to me, I didn't have any clues as to what to expect on this field. I was still overwhelmed at the turn around of events plus each day of the training period especially on the first few days got my head like information overload. I had hard time processing all all the things that were discussed plus we got quiz almost everyday. And as much I don't want to admit it, I did poorly in those exams which has caused me a dilemma, like as always I overthink again.

If it is meant for you, then it will be given unto you

The hardest part was after the first half assessment, waiting for the result somehow made me feel like I was in the limbo, though I tried to pacify myself, at least I tried.If it is for me, then it will be given unto me. Thankfully, I made it through the first half but still I wasn't complacent about it, coz I barely made it.

Then the second half of the training continued, unlike the first half this time around I am able to adjust and make myself starting to feel at home in this new environment, and to make a long story short
                                               I MADE IT!!! WHOAH!                                                                























But of course the real deal is just about to begin, finger crossed I hope and pray I will make it there as well. Hwaiting!!!👊🙏👀💪💪💪

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